Yes, there is free WIFI at the Melbourne Convention & Exhibition Centre.
TICKETING: I purchased my tickets for the show but never received them, what should I do?
Click the following link to have your tickets automatically sent to your email address: Send my tickets.
Make sure the email address you enter on the form is the one you purchased your tickets with. If you still can’t see your tickets, check your spam folder.
TICKETING: I need to change the date I purchased my tickets for, who should I contact?
To make any changes to your tickets, please click on the following link, complete your details and your request will be responded to within 24 hours: Change the dates on my tickets.
TICKETING: I have lost / can’t find my ticket to the show, what should I do?
Click on the following link, complete your original details (including the email address you originally purchased your tickets with) and your ticket will automatically be sent to you: Resend my tickets.
TICKETING: Are concession tickets available?
We have made the ticket price for The Natural & Organic Supershow so low that we are not offering concession tickets for this event.
TICKETING: I need to book a large group for the show, who should I contact?
If you have a group such as a tour, social club or association group to book tickets for, please send an email to email@example.com. Be sure to include the name of your group and the approximate number of people and your request will be responded to within 48 hours.
TICKETING: I need technical support with purchasing tickets, who should I contact?
For any technical assistance, please click on the following link, complete your details and your request will be responded to within 24 hours: Please provide technical support.
TICKETING: I have a ticketing enquiry not listed on this page, who should I contact?
For any query regarding tickets, please click on the following link, complete your details and your request will be responded to within 24 hours: Please provide further assistance.
TICKETING: Do I need to purchase tickets for children 17 and under?
Children 17 and under will receive free entry to the show. We have made the aisles nice and wide to suit prams and high traffic.
TICKETING: Can I get a pass out to leave the show and come back in?
Yes, you can. On your way out see security staff who will put a special stamp on your hand. When you enter back into the show you will need to show security the stamp on your hand.
TICKETING: I have special needs and require a carer with me, do we both need to purchase a ticket to the show?
One carer is admitted free of charge per wheelchair user, vision impaired visitor or other person whose disability requires a carer.
TRAVEL: How do I get from the airport to the show?
The most common options are taxi, Skybus, or rental car. For Skybus information, visit the company’s website here.
For all public transport and car parking options click here.
TRAVEL: I am travelling from out of town – what are my accommodation options?
There are a number of accommodation options near the Melbourne Convention & Exhibition Centre. Click here for an accommodation guide.
TRAVEL: Are there parking and public transport options?
For all parking & public transport information please click here.
SHOPPING: Will there be ATMs at the show?
There will be ATMs located in the MCEC foyer only (outside the show).
SHOPPING: Will I be able to use EFTPOS or credit card at the show?
Some exhibitors will have EFTPOS / credit card facilities, but we suggest bringing cash to save queueing for machines.
EXHIBITORS: How do I exhibit or become a sponsor?
If you are interested in showcasing your business at our show please click here for more information.
OTHER SHOWS: Will the Natural & Organic Supershow be travelling to other locations.
The Natural & Organic Supershow will expand to other locations later in 2016.
SHOW DETAILS: When and where is the show?
The show runs from the 12-14 March 2016 at the Melbourne Convention and Exhibition Centre (MCEC). For further information, please click here.